So today I am setting up KeganBall.net for future use. I already got the basics set up yesterday. But I didn’t decide on how to best use this site till last night.
I was trying to decide on how to use this site. I’ve read that the .net domain name is supposed to be for network and technical. I bought this domain and haven’t been using it. So I decided to use it for the technical exploration and documentation of KeganBall.com.
I’ve actually wanted to do something similar to this for a long time but haven’t been able to figure out the best way to do it.
Journey Journal
Some of the key things I want to do here is to have a place that I can keep track of what I am doing. I want to be able to keep notes about what works and what doesn’t work as I search for solutions. I want to be able to have a place to keep track of the questions and answers I come up with.
Years ago I had originally thought of using some sort of help desk type database. I actually started a spreadsheet with my questions and solutions several years ago.
But how do I really keep track of that? How do I search for what I’m looking for? How do I easily access the info?
So I have been looking for a free helpdesk solution. I’ve found a few that seem promising. But for whatever reason I never made them work.
So here I am again, attempting to make this work.
Yesterday I decided to try out the One Or Zero Helpdesk and Knowledgebase software. It’s free and seems to be pretty robust. I first learned about it recently when I joined Membership Academy.
I joined Membership Academy to learn how to build a membership site. I’ve started building my first: www.WeighLessAcademy.com
As I’ve been going through and mapping out the pieces I plan to use on Weigh Less Academy, One Or Zero looks like the software I’ll use for a support system.
I still don’t know how to use the software, but I spent a good deal of time yesterday figuring out the basics of it. I haven’t gone through the training for OOZ in the Membership Academy yet, but I’m sure that will help.
I am already fairly familiar with help desk software, so I was able to blunder my way through figuring things out yesterday. I was able to install it on this site (keganball.net) and enter in a knowledgebase item.
After I got done messing with it yesterday and closed up shop for the night, I had some time to think about how I want to handle the questions and solutions I come up with.
I decided that the One Or Zero software is a good product that may have some great future application here and can definitely be of use on WeighLessAcademy but it has some things I don’t like for what I am trying to do.
Here are the things that rule it out for keeping my journal:
- No way to share what I’m learning with the world: There may be a public interface to display the info, but It’s not readily available. Besides, the next several reasons make that irrelevant anyway.
- The system has a somewhat complex backend and disrupts my workflow. I want to be able to easily keep my journal updated. When I have an update, I can easily modify the original post.
- One of the main things I want to be able to do is to categorize my entries and make them easily searchable. The posts on WordPress are easily searchable and I don’t need to do a lot to make it happen. I can also easily make categories and sub-categories.
- I need to be able to easily display my findings in my own customizable way. I could probably figure out how to do this in OOZ, but it’s just easier with WordPress.
So I will use OOZ for what it’s intended for and just stick to WordPress for keeping my journal.
The Setup Process
I originally set up a page on kegandrew.info with the process for setting up a WordPress site. I’ve decided to move that here to KeganBall.net. It has evolved and changed since I started it and I will continue shape it as I go.
I was working on the Now Reading Plugin yesterday for KeganBall.com. I was trying to get the books to display similar to the way the plugin author had them on his site. I was going through his site looking for clues as to how he did it. I even wrote him a comment asking for how he did it. He gave me a vague reply. So I persisted.
I followed the link to the site where he got his theme. I wondered if maybe it was the theme that held the clues to the book layout. So I installed the theme on KeganBall.com. But that wasn’t the answer. However, I do like the theme.
I went and read the plugin forums on WordPress.org to see if I could find some answers. This headed me in the right direction. As I started discovering snippets of answers to my questions, I also started thinking of how to keep track of the snippets I was finding.
That’s when I decided to revisit the help-desk database. I ultimately decided to put it on this site as I described above.
So I exhausted the rest of the day learning about OOZ. But the seeds were planted for this site.
The Look
So as I was going through setting up this site for use as my journal, I came to the point in the checklist where I needed a theme and since I had installed the comet theme earlier on KeganBall.com and liked it, I decided to use the same theme here on KeganBall.net.
I’m sure the theme will change over time, but for now it’s a good start.